Summarized from a consultation originally recorded on May 1st, 2025.
Annmarie Skin Care Skin Consultations are FREE, virtual group sessions, hosted live by our in-house skin experts, to provide personalized recommendations and directly answer any skin care related questions. Learn more about our skin consultations.
Kate – Annmarie Skin Care In-House Esthetician: Okay, so right now there are two of us. We might have a few more who hop on. Sometimes people trickle in about five to 10 minutes after, but we'll see. Could just be the three.
Customer: I had a little bit of trouble getting on. It was taking forever.
Kate – Annmarie Skin Care In-House Esthetician: Hmm. Interesting.
Customer: I’m excited about today because I would love to know more about it. I don't know if you got my little assessment thingy. But you know, we're now moving. I'm in Massachusetts, so we're now moving from winter to spring. And I’m not an exfoliant person, but I would love to know, because I know you guys have a bunch and I have two of them. I have the little, like the, the little charcoal one. And I have the raspberry one, it's red. You can use it as a Polish. I kind of need guidance. You know?
Kate – Annmarie Skin Care In-House Esthetician: Yeah. I'm super happy to get into that.
Customer: And the tools, like I have that Jade Roller and I got one of those funky flat stones. I don't know what I'm doing.
Kate – Annmarie Skin Care In-House Esthetician: Yeah. Okay, cool. This'll be fun to get into. And, it looks like you're off mute now.
Customer: Can you hear me now?
Kate – Annmarie Skin Care In-House Esthetician: I can hear you. Yeah, we did, we got there. Anything else that feels high priority for you, Annie? I know what you put in the chat so you know, fuller look of skin, but is there anything else that I can make sure to prioritize going on?
Customer: I've been a combat Veteran and spent time in both Iraq and Central America. And you had to wear sunscreen. And I have had six skin cancers. Three of them on my face. One on the bridge of my nose, which people swear they can't see. And one right here, and I had what was called mo surgery to remove it. What he took off of there was the, when he was finished, it was the size of a quarter and so he did some, what he called plastic surgery.
Kate – Annmarie Skin Care In-House Esthetician: Uhhuh.
Customer: And short of going back to a plastic surgeon, I've been to the dermatologist and she said nothing else.
And I just don't wanna, I don't wanna believe in medicine. I wanna believe in healthy skincare.
Kate – Annmarie Skin Care In-House Esthetician: Yeah.
Customer: And I want to believe that there's something that, that stone that the lady was talking about. Yeah. Gua, or however you say it, I've done some reading about that. And that is supposed to help firm and tighten. And so I'm very interested in learning how to do that. And do you have those available on your site?
Kate – Annmarie Skin Care In-House Esthetician: Yeah! I'll show you what ours looks like. So this is our current one. We did have an older version, if you have that one it is still great, they are both great. You can also find this from other brands. So the one that we have now is the Nephrite Gua Sha. This is a custom design of ours and it's got a lot of different features. So before I dive in and start to really get into some fun stuff, I'm curious to hear from you if you've got any particular concerns or issues or what, what you're curious about that's brought you to the call today.
Customer: For me it's like fine lines and wrinkles and then my skin is a little bit sensitive and so it tends to red up. It may be a slight rosacea, I guess. Okay. But that's it. Yeah.
Kate – Annmarie Skin Care In-House Esthetician: Yeah. Awesome. Okay, cool. So this is all a really good foundation to dive in. So we'll prioritize that. So let's use this, let's use this information and, and dive in here to introduce myself, which I haven't even done yet. My name's Kate and I'm a licensed esthetician. I've been with Annmarie Skin Care for a long time now, six, six years, a little over six years. And so I feel pretty comfy talking both about skin and lots of different concerns with skin and then talking about our products. And so I really love the opportunity to really marry both of the worlds here. Okay, great. Let's go, let's keep moving. So I think I saw that several of you had either used Yamar Skincare for a long time or had used it before. Does anybody have any questions before we get started?
Customer: Okay. With your products, you don't use preservatives right?
Kate – Annmarie Skin Care In-House Esthetician: Mm-hmm.
Customer: How long would you say the product is truly useful?
Kate – Annmarie Skin Care In-House Esthetician: Yeah, so they, most products, so the FDA does require that we give 'em a shelf life.
Customer: Okay.
Kate – Annmarie Skin Care In-House Esthetician: Most of our formulas stay fresh for about two years after the day they’re made. The glass bottles protect the ingredients, and we use gentle, plant‑based preservatives—Aspen bark is a favorite—to stabilize the emulsion, especially in our toners, while also offering skin benefits. Every bottle carries both a lot number and an expiration date on the bottom, and we never ship anything with less than roughly four months of remaining shelf life (sometimes even more) so you have ample time to enjoy it. There are a few exceptions. Our loose, dehydrated powder blends technically require an expiration date, but as long as you keep moisture out, they can remain viable almost indefinitely. Conversely, products containing botanical stem cells—such as the Anti‑Aging Eye Cream and certain serums—have slightly shorter shelf lives because the stem cells are most potent when used within the printed timeframe. Apart from these special cases, you can count on about two years of optimal performance from each product. Cool. Any other questions about any of that so far?
Okay, let's start talking about the products. When you’re setting up an Annmarie Skin Care routine, we recommend four foundational steps—cleanser, toning mist, serum, and facial oil—in that order. These create a simple morning‑and‑evening framework; you can always add extras like scrubs or eye treatments once the basics feel dialed in. Our labels make it easy to tell the two collections apart. A tan label signals the Signature Collection, formulated for a wide range of skin types (oily, combination, normal, and younger skin). A black label denotes the Wild Alchemy Collection, developed to target visible signs of aging. Feel free to mix and match, but if a bottle carries a black label, you can expect it to focus on concerns such as the appearance of fine lines, loss of firmness, or uneven tone.
Aloe Herb Cleanser (tan label, Signature) has a soft, creamy texture that leaves sensitive or dry skin feeling soothed, hydrated, and balanced. Botanical extracts like calendula and lemon balm calm the complexion while providing lightweight moisture—an easy everyday choice for normal‑to‑dry skin.
Phytonutrient Cleanser (black label, Wild Alchemy) feels richer thanks to mango‑seed butter and concentrated plant nutrients. It’s designed to improve the look of dullness, fine lines, and discoloration, making skin appear smoother and more luminous. Because it is more intensive, those with very delicate skin may prefer to use it just once or twice a week or more often during humid months when skin tends to feel less dry.
To use either cleanser, wet your face and fingertips, dispense two to five pumps, warm the product between your hands, then massage gently for at least 30 seconds before rinsing. This short massage allows the botanicals to interact with the skin’s surface so you receive their full cosmetic benefits. So one of those two cleansers I think for this group would be pretty ideal. But any questions about the cleansing part of it?
Customer: Kate? I don't have a question, but I've tried both. And my go-to, like you said, is Aloe. I did get that Phytonutrient ones and it is super too.
Kate – Annmarie Skin Care In-House Esthetician: I tend to reach for the Phytonutrient Cleanser whenever the fine lines around my eyes and forehead start to look more pronounced—usually after I’ve let my routine slide or skipped a few Gua Sha sessions. Because my skin is on the dry and sensitive side, I don’t use this cleanser twice a day, every day; that would feel a bit too rich for me. Instead, I work it in more frequently for a week or two, and my complexion quickly looks smoother and more refreshed. If your skin is similar—dry, sensitive, but prone to visible fine lines—you may find that periodic use delivers a noticeable, fast‑acting boost in how soft and refined your skin appears, without the need for daily application.
Customer: Does it take off the makeup pretty easily? As far as that goes. And should you use a wash cloth or what When you're, when you're massaging the cleanser in, say, is it just light fingertips?
Kate – Annmarie Skin Care In-House Esthetician: You don’t need a washcloth with either cleanser—both formulas lift away daily buildup and makeup on their own. For light or moderate makeup, a single cleanse is typically enough. If you wear heavier coverage, try a quick “first cleanse”: apply a small amount, gently massage around the eyes to loosen mascara and shadow, rinse, then follow with a second, all‑over cleanse. For waterproof liner or long‑wear lipstick, start with our Herbal Facial Oil for Sensitive Skin. This simple blend of botanical oils, infused with herbs known for their skin‑comforting properties, dissolves stubborn pigments without tugging. Massage one or two drops over the eye or lip area for about 30 seconds, keeping pressure light, then rinse and follow with the Aloe Herb or Phytonutrient Cleanser to remove any residue. Most days, a single cleanse is plenty, but this double‑step approach is handy whenever you’ve worn long‑lasting or water‑resistant formulas. I wear, you know, a tinted moisturizer sometimes, or a mineral powder mascara, some shadow, all of that. And it just comes off pretty easily with both of those. So my expectation would be that you wouldn't need an additional product, but that, that's the offering if you did.
It does have a little bit more texture, so it can kind of be a deeper cleanse, but most people don't need that. Fingertips are perfect and then just a gentle massage with that is pretty good. After cleansing, you can either exfoliate, mask, or do both in the same session—it’s entirely up to you. If you choose to combine the steps, start with a thorough cleanse, follow with an exfoliant to sweep away surface buildup, and finish with a mask for extra nourishment. Just remember that exfoliating and masking do not have to happen on the same day; each step can stand on its own.
Radiant C Mask & Polish is a loose, dry powder that turns a vibrant reddish‑pink when mixed with liquid. Despite the bold color, it won’t tint your skin, though it can mark light fabrics, so protect your towels. Because the powder is so finely milled, you control the level of intensity: add more water for a gentle polish on delicate or redness‑prone skin, or use less water for a heartier scrub on sturdier complexions. Its vitamin C‑rich blend brightens the look of dull areas the moment it meets moisture, making each application fresh and effective. You can mix Radiant C with plain water, a pump of your favorite cleanser, a toning mist, or even kitchen staples like raw honey or plain yogurt. Some customers blend it into the Illuminating Pearl Mask—or stir in powdered collagen or colostrum—creating a custom treatment that buffs while it pampers. Most skin types tolerate Radiant C two to three times a week; adjust frequency as needed.
For a stronger polish, reach for the Kaolin Micro Exfoliant. This creamy scrub is packed with finely crushed bamboo stem, giving it a noticeably grittier texture that works well on thicker, less sensitive skin and on rough areas such as elbows or the backs of arms. Because it’s more vigorous, many dry‑or‑sensitive users limit it to once weekly, while normal‑to‑oily or resilient skin types may enjoy it more often. Like Radiant C, it rinses clean without the need for a washcloth, leaving the surface smooth and refreshed.
Whether you exfoliate every few days or only on occasion, always follow with hydration—your toning mist, serum, and facial oil—to replenish moisture and keep skin looking balanced and comfortable.
If you enjoy the polished feel of professional microdermabrasion but want a gentler, at‑home option, the Kaolin Micro Exfoliant is a solid substitute. A creamy base laced with finely crushed bamboo stem delivers a thorough, grainy polish that works especially well on thicker or less sensitive skin. While a certified professional can reach a deeper level with in‑office equipment, this scrub offers a comparable smoothing effect for regular maintenance.
For a more intensive, no‑grit experience, consider the Resurfacing Facial Exfoliant—though sensitive complexions may want to skip it or use it briefly. The clear gel spreads on like a mask and relies on honey‑derived lactic acid to dissolve surface buildup, refining the look of lines, uneven tone, and textural roughness. Because chemical exfoliation can feel active, a mild flush, warmth, or tingling is normal. To balance the formula, we’ve paired the lactic acid with hyaluronic acid, cucumber distillate, and blue tansy to support hydration and comfort, so any initial tightness or pinkness usually settles quickly.
Those with resilient skin can leave the gel on for the full, label‑directed ten minutes; anyone prone to dryness or reactivity might rinse after three to five minutes instead. If your skin remains easily irritated, another product may be a better fit. When planning your weekly routine, mix and match thoughtfully. On a “treatment night” you might layer products—say, a gentle polish, followed by a richer scrub, and finishing with the resurfacing gel—then apply a calming mask afterward. Most weeks, however, it’s best to pick just one exfoliant and use it once, especially if you’re also rotating in the Activated Night Serum (which contains Bioactive A, a gentler retinol‑alternative that lightly resurfaces). If your skin feels tender after two consecutive nights with that serum, simply postpone your next exfoliating session by a day or two. The key is to let your skin guide you. Start with one exfoliant a week, see how your complexion responds, and adjust frequency or product strength only when everything feels balanced and comfortable.
Customer: I do have a couple things. Yeah. First of all, it's funny when you mentioned that activated night serum
Kate – Annmarie Skin Care In-House Esthetician: mm-hmm.
Customer: I, when I got that in the Brighten Uhhuh, I, you know, was playing around with them. And one night I did them together in the palm of my hand. And as I'm doing this, I'm like, I think I was sloughing off dead skin. But then my face felt so much better. What is the scrub called that is in the tube?
Kate – Annmarie Skin Care In-House Esthetician: The Kaolin Micro Exfoliant.
Customer: Okay. Mm-hmm. I really like that. Mm-hmm. I got it one day a while back and it lasted almost a year. YWhich was fantastic. I did, you know, I, I used it on my face a few times, but you're right. It's very, you know, almost gritty. So I know that you have that kind of treatment bowl, you know, the little bowl. And when you were talking about you can mix some, you know, of the cleansers with some of the scrubs or whatnot, would you use a bowl like that and a, like, maybe not with a cleanly, but if you do mix it with a, a mask, would you like what would you know what I mean? Like Yeah.
Kate – Annmarie Skin Care In-House Esthetician: If you’re thinking about the Mask Bowl & Brush set, here’s an honest heads‑up:
the bowl is quite large, and most home users rarely need that much mixing space. A small ceramic “pinch” or spice bowl from a kitchen‑supply aisle—usually only a couple of dollars—works just as well and takes up less room. You can use any soft, flat brush that fits inside the bowl, but I actually prefer applying masks with clean fingertips; they’re already washed after cleansing, and I can feel that the mixture is spreading evenly. Whichever tools you choose, keep them clean. Because our formulas don’t have any preservatives, introducing bacteria can shorten a product’s usable life. We sell a reusable spatula (it normally ships free with our masks) for scooping powder or gel without dipping fingers into the jar; if yours isn’t handy, use any sanitized utensil to keep the product untouched by bare skin. As for the Ayurvedic Facial Scrub, think of it as the gentlest member of our dry‑powder exfoliant family. The finely milled, mineral‑rich herbs create a soft paste when you add water: use more water for a silky polish on reactive or delicate complexions, or less for a subtle hint of texture on sturdier skin. Its fragrant blend—fenugreek is the star note—leans more toward soothing than resurfacing, making it ideal for those who find most scrubs too stimulating. That said, if you’d like the added cosmetic brightness vitamin C can offer, the Radiant C Mask & Polish is often a better match for skin that tends to show visible redness.
Customer: Hmm.
Kate – Annmarie Skin Care In-House Esthetician: If you tend to react to stronger formulas yet still want that freshly polished feel, the Ayurvedic Facial Scrub is a gentle choice. The finely milled, mineral‑rich herbs form a soft paste when you add water; use more liquid for an ultra‑mild buff or less for a touch of texture. Because it’s powder‑based, you can mix it with water alone, blend it into your cleanser, or even combine it with a few spritzes of toning mist—whatever feels best for your complexion. If your skin benefits from the cosmetic brightening of vitamin C, you may prefer the Radiant C Mask & Polish, but for pure, low‑key smoothing, the Ayurvedic blend excels. When it comes to mixing masks, you don’t need a specialty bowl. A small ceramic pinch bowl from any kitchen aisle is inexpensive, easy to clean, and perfectly sized for the modest amount of product you’ll use. Apply with clean fingers or a soft brush—just be sure your tools are sanitized before dipping in; because our formulas rely on plant‑based preservation systems, introducing contaminants can shorten a product’s best‑by window. A reusable spatula comes with many of our masks, and any clean utensil will work in a pinch. Among our masks, two favorites stand out for everyday use. The Illuminating Pearl Mask delivers a dewy, healthy‑looking glow thanks to its crushed‑pearl powder and silky, hydrating base; it suits virtually every skin type without leaving visible shimmer. The Coconut Honey Mask, a simple blend of raw honey and coconut oil, provides a comforting veil of moisture—especially welcome when cold, dry weather leaves skin feeling tight. Although label directions suggest a 15‑minute treatment, both masks can stay on longer if you like; some users even leave them overnight, though you may find the honey slightly tacky by morning. After you cleanse—and optionally exfoliate or mask—move on to a toning mist. A quick, even misting delivers light hydration and preps the surface so serums and oils spread smoothly. Neroli Toning Mist offers a moderate burst of moisture with a simple aloe‑based formula accented by neroli essential oil; it’s a balanced pick for normal‑to‑combination or mildly oily skin that also wants to soften the appearance of early fine lines. If dryness, sensitivity, or more pronounced age‑related changes are your focus, reach for the Botanical Hydration Mist With Immortelle. Its rose and immortelle hydrosols supply a weightier feel of moisture, while four types of chamomile and a touch of frankincense lend soothing comfort to visually stressed or redness‑prone skin. Hold the nozzle about six inches from your face, mist until the skin looks evenly damp—not dripping—then either let it absorb or apply serum while the surface is still slightly moist. For serum step one, the Probiotic Serum with Tremella is ideal when skin feels fragile or periodically unbalanced. An olive‑leaf ferment and a probiotic complex support a healthy‑looking complexion, while tremella mushroom functions much like hyaluronic acid, binding water for a plumper, more supple appearance. The lightweight texture layers easily under richer Wild Alchemy options if you later decide to target firmness, discoloration, or other aesthetic goals. With these pieces in place—cleanser, optional exfoliant or mask, toning mist, and serum—you’ve set the stage for facial oil or cream and any finishing touches. Listen to how your complexion responds: a single gentle exfoliant once a week is plenty for most beginners, and you can build from there as familiarity grows.
All right, let’s run through these bottles the way I would if we were standing at the counter together, tester trays in front of us. First up—Wild Fruit Serum. Whenever someone tells me they’re seeing “all the things” at once—little lines around the eyes, a softening jawline, patches that look a bit dull—this is the one I hand them. It’s loaded with Madonna‑lily stem cells and hyaluronic acid, so the surface looks more lifted and nicely cushioned, not tight. There’s also resveratrol, which smooths the look of the skin so the rest of the formula can lay down evenly, plus vitamin‑C‑rich Kakadu plum and uva‑ursi for brightness. In short, it’s my catch‑all serum. If your complexion is on the super‑dry, super‑sensitive side, I usually steer you to Activated Hemp Serum. The star is cold‑pressed hemp‑flower oil, rich in minor cannabinoids that partner with the skin’s own calming pathways to keep everything looking balanced. We blended that creamy base with tremella mushroom and hyaluronic acid so it feels silky and cushioned, never greasy. It’s the bottle I grab when a client says, “Everything makes me flush,” or, “Nothing seems hydrating enough.” A thin layer after toner, a brief pause to let it settle, and the skin looks noticeably calmer and more supple. For nighttime, the heavy hitter is Activated Night Serum. Think of it as a plant‑based retinol alternative that you can wear without worrying about dryness or flaking. Bioactive A quietly refines the look of pores, uneven tone, and fine lines while you sleep, and an easy‑going base of polysaccharides keeps things feeling comfortable. Most people can use it every night; if you’re on the reactive side, try two nights on, one night off, and pay attention to how your skin looks in the morning. Now, moisturizers. Restorative Facial Cream is our first true face cream, and it surprised even me.
I expected “quick absorption” to mean “too light,” but the blend of apple exosomes, oat‑kernel extract, squalane, and our in-house butter blend leaves the skin springy and comfortable—no greasy film, no dry tightness. If you like a barely‑there finish, this is it. That said, plenty of clients (myself included) mix half a pump of the cream with half a pump of oil right in the palm; it’s the easiest way to dial richness up or down as the seasons change. When only an oil will do, I reach for two favorites. Anti‑Aging Facial Oil rides on a jojoba base that the skin all but recognizes as its own, so even parched faces drink it in. It leaves a satin sheen and a conditioned feel that lasts. Rejuvenating Facial Oil takes things up a notch: jojoba again, but with andiroba, mango‑seed, blue tansy, and butterfly‑pea extracts added after steeping for extra punch. Press a single pump over damp, toner‑prepped skin and the complexion immediately looks smoother and subtly lifted. Putting it all together is simple. Cleanse thoroughly. If it’s an exfoliation or mask night, do that next. Mist toner—Neroli if your skin leans balanced to oily, Botanical Hydration if it runs dry or sensitive—and while the skin is still dewy (or after the mist sinks in, if you prefer), smooth on your chosen serum. Finish with Restorative Facial Cream, a facial oil, or that half‑and‑half cocktail in your palm. Adjust the ratios, trade serums, skip a night here or there—just keep listening to what your skin is telling you. All of these steps stay squarely in the cosmetic realm, focusing on how your face looks and feels today, tomorrow, and down the line. So I wanna, I, I got more words, but I, I know I'm talking a lot, so I wanted to open it up for any questions here
Customer: Yeah. So if I'm understanding, so on these moisturizers, you're saying that sometimes you can blend the cream moisturizer with the oil?
Kate – Annmarie Skin Care In-House Esthetician: Yes.
Customer: Moisturizer, yes. And is that also the same when, when you're talking about some of these exfoliants and different things as well, or serums, do you blend the serum? Or not?
Kate – Annmarie Skin Care In-House Esthetician: Generally. No. Great question! Here’s the quick backstory: before we created the Restorative Facial Cream, the workaround for anyone who disliked the slip of straight oil was to blend a drop of their serum into the oil. That trick worked, but it also got us thinking, “Why not craft a balanced cream that delivers the same elegant finish on its own?” Fast‑forward to launch day, and most people find they no longer need to cocktail multiple steps. In fact, I rarely suggest mixing serums at all—layering two at once won’t hurt your skin, but it does dilute each formula, and serums are designed to be the most concentrated, fast‑absorbing part of the routine. When you water them down with another serum, you slow the visible benefits you’re after. Where blending does make sense is at the moisturizer stage. Combining a partial pump of cream with a touch of facial oil feels wonderful if your complexion runs extra dry or if you simply love that satiny oil finish—exactly why I still blend the two on colder days. Our COO, Rachel, is the opposite: since the cream debuted, she’s been using it solo and loving the lighter feel. Neither method is “right”; the cream stands perfectly well on its own, and the oils remain fan favorites. Think of mixing cream and oil as one more tool in the kit—handy when you want a richer cushion, but by no means a default step unless we’ve discussed a special case like an exfoliant mask pairing.
Customer: one more question regarding serums.
Kate – Annmarie Skin Care In-House Esthetician: Yeah.
Customer: For serums. So if you're doing a night serum that's strictly at night. Then you can you also do one of the other serums during the morning? Yes. And then there's no issue, so you're just saying, but you don't wanna do the same serum twice a day. You wouldn't do any of the other serums at night as well.
Kate – Annmarie Skin Care In-House Esthetician: So with any of the other serums, except for the night serum, you can use the morning and you can use them in the evening. A ton of people don't even opt for the night serum. They'll just use wild fruit serum, for example, in the morning and evening. That's their serum. They don't mess with anything else and like a totally great way to go. Very, you know, if you, especially if you want a really simplified routine, that's awesome.
Customer: Okay. Perfect.
Customer: I have a question about the gua sha
Kate – Annmarie Skin Care In-House Esthetician: Yes!
Customer: Do you use it daily? Four times a week? Three times a week?
Kate – Annmarie Skin Care In-House Esthetician: I mean, if you can do daily, I would say the more consistent you could be, the better. Okay. I try to do it every time I wash my face just for a few minutes, just because it's like I'm already there, my face is wet. It's built into my habits. I guess that's twice a day. I don't really fuss with it too much in the evening to be transparent. But yeah, I would prioritize however frequently you can do it. Now if you do five minutes, four times a week, that's still better than an hour once every two weeks.
Customer: All right. Thanks.
Kate – Annmarie Skin Care In-House Esthetician: Yes.
Customer: Hi. Thanks. Do you by chance have trials or travel sizes available?
Kate – Annmarie Skin Care In-House Esthetician: So we do have travel sizes and travel sets. Okay. Let's see on the site here.
Customer: Yeah.
Kate – Annmarie Skin Care In-House Esthetician: We, we have both.
Oh, these are the travel, these are the travel sizes. So I'm gonna link 'em in the chat here, but you can also find them on the website. If you hover under the shop, there's like a trial size section. There's also a travel size section, and sometimes the travel sizes are a better bang for your buck. They're a little bit larger and you get more in a set. So you know, you, you can explore that and see what feels good, but, but those are where you would wanna look.
Customer: Great. Thank you.
Kate – Annmarie Skin Care In-House Esthetician: Any other questions? Awesome. Okay, well thank you all so, so much for spending your, what is it, Tuesday? Yeah, your Tuesday afternoon with me.
So I'm gonna close it out, but shoot us any questions and hopefully we'll see you on another live call. So thank you everyone. Thank you.
Customer: Bye. Thank you.
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