Careers

Current Openings

Customer Happiness Ambassador

Customer Happiness Ambassador

Customer Support (Happiness) Team Member needed for a small growing company. Looking for someone with experience in the customer support field and in the skin care world who has an interest in natural skin care, organics, the health care industry, herbs & remedies, etc. Esthetician Experience is a plus but not required, an interest in learning about skin care is preferred (Guy or gal, both are equally welcome!)

If you apply, you must be a hard worker, have high energy, be caring, supportive and willing to be an ambassador for our company. We are looking for someone who has an interest in or even interested in learning the issues around the topics of skin care- toxic ingredients, natural herbs, lack of regulations, why choose natural and organic, etc...

Additionally, we're looking for someone who wants to make a difference and is passionate about being helpful in this support role. You're the first point of contact for our customers so we want to make sure you can treat them like family.

Job Description:

  • You will be one of our skin experts at Annmarie Skin Care – guiding customers on which products to use. 
  • Responsible for office support
  • Pack and Ship parcels as needed
  • Respond to customer questions, emails, voice messages efficiently.
  • Must be extremely computer literate.
  • Writing and storing responses to common issues.
  • Monitoring common customer issues and working to create solutions to solve them.
  • Communicate with vendors to issue refunds and shipping call tags.
  • Must be willing to create and follow systems.

This is a full time, in-house position. Office is in Berkeley, CA.

REQUIREMENTS:

  • Must be able to use Google Documents, spreadsheets, and WordPress.
  • Typing speed must be faster than 35 words per minute.

INSTRUCTIONS ON HOW TO APPLY:

1. Please take a free typing test at one of these places:
http://www.learn2type.com/typingtest/typingtest.cfm
(Must type faster than 35 words per minute)

If you pass, please make sure you share your WPM with your resume.

2. Then, record a video cover letter of yourself telling us why you think you're a good fit for this job. Please also include your past experience or interest in skin care or the health industry. Upload the video to a video website like YouTube.com and copy the direct link.

3. Email us at [email protected] with the link, your resume, and WPM.

Thanks!

Looking forward to meeting you!

HR Generalist

HR Generalist

We are a growing, Berkeley based skin care company looking for a full- time team member to provide support in the area of HR. We have a fun and lively environment, but are also a startup… so we have a lot of work as well.

If you are someone who is good at helping others, has great organizational skills and the ability to multi-task then you may be the perfect fit. If you dislike paperwork, following up with people, and setting up and following systems then you may not be the best fit for this position.

You must be comfortable talking with people, able to meet deadlines and have knowledge of Microsoft Office Suite (Word/Excel/Outlook).

We are starting to interview for this position June 1st with an expected start date of August 1st.

 

KEY RESPONSIBILITIES:

Payroll: process payroll for each department, maintenance of records in the ADP system including deductions/direct deposits/employee changes.

Benefits: Set up/maintain insurance benefits packages for team members, process/audit benefits billing.

Recruiting: work with hiring managers to help shape duties/roles and write job descriptions, candidate sourcing, conduct effective prescreens and interviews, give valuable input into selecting the best candidate for hire

Onboarding: Serve as the liaison for integrating new hires into the organization and their new position.
Maintain compliance with federal, state and local employment and benefits laws and regulations.
Administer HR policies and procedures.
Create and distribute various reports as needed.
All other duties as assigned by COO.

REQUIREMENTS:

•     Minimum of 3-4 years of Human Resource experience preferred.

•     Recruiting experience required.

•     Payroll experience preferred.

•     Ability to maintain confidentiality is a must

•     High School diploma required, some college or technical training is preferred.

•     Strong background in using Excel and Word.

INSTRUCTIONS ON HOW TO APPLY:

1. Please take a free typing test at one of these places:

http://www.learn2type.com/typingtest/typingtest.cfm

(Must type faster than 35 words per minute)

If you pass, please make sure you share your WPM with your resume.

2. Then, record a video cover letter of yourself telling us why you think you're a good fit for this job. Please also include your past experience or interest in skin care or the health industry. Upload the video to a video website like YouTube.com and copy the direct link.

3. Email us at [email protected] with the link, your resume, WPM, and portfolio.

 

Thanks! Looking forward to meeting you!

Creative Digital Video Producer and Editor

Creative Digital Video Producer and Editor

This creative problem solver will manage all elements of our video pre-production, production and post-production process, including planning, scheduling and editing.

Videos will be used for multiple platforms like Facebook (Facebook Live), Google, YouTube, blog, etc. Some will be content in nature and others more directly advertisements.

We’re looking for someone who can easily grasp our brand concept and create compelling, professional content for our audience.

This position will work directly with our marketing manager, graphic designer and social media leads.

While a bachelor’s degree is preferred, a minimum of two years of professional experience in radio, television, film, sound or new media in a corporate environment is acceptable.

Responsibilities:

  • Create and develop multimedia (audio/video) content for customer stories, internal company announcement videos, external promotional social videos, product marketing videos, recruiting videos, corporate training and other enterprise-wide projects
  • Script, storyboard, budget, allocate resources, set deadlines and select optimal forms of media for projects
  • Record and edit video and sound projects, including selecting program format for final output, capturing/importing media, organizing raw media, editing footage and sound files, creating and inserting static and motion graphics, titling, adding music/voice-over/sfx, media management and archiving project media
  • Work independently, as well as part of a team to establish project deliverables
  • Collaborate closely with the team to facilitate the creation of multimedia content
  • Plan video shoots; scout, select and reserve shoot locations, if necessary
  • Develop production schedules
  • Reserve and rent equipment, if necessary
  • Manage video library
  • Evaluate analytics
  • Ability to maintain brand voice and aesthetic

Requirements:

  • Minimum 2 years agency and/or editorial experience
  • Minimum 2 years producing/shooting video
  • Familiar with high quality audio/lighting/editing techniques and software
  • Understands how to connect with social audiences and drive eCommerce through great video content.
  • Experience with food, fitness, health and wellness-related content or videos (experience creating food, fitness, health and wellness content for brands strongly preferred)
  • A proven ability to create engaging original content online with a focus on key performance/success indicator: ROI, CTR, views, clicks, etc.
  • A passion for advertising with the ability to concept, pitch, and champion ideas for brands
  • Knowledgeable about best practices in creating effective sales videos
  • An interest in and deep knowledge of the social web, including experience producing work for a variety of apps and social networks
  • The ability to work as part of a team under tight deadlines
  • A competitive drive – you enjoy winning and really going for it
  • Ability to work in small teams, as well as go off on your own
  • No ego, please -- must take criticism in stride

INSTRUCTIONS ON HOW TO APPLY:

  1. Please take a free typing test at one of these places:
    http://www.learn2type.com/typingtest/typingtest.cfm
    http://www.typingtest.com/ 
    (Must type faster than 35 words per minute)
    If you pass, please make sure you share your WPM with your resume.
  2. Then, record a video cover letter of yourself telling us why you think you're a good fit for this job. Please also include your past experience or interest in skin care or the health industry. Upload the video to a video website like YouTube.com and copy the direct link.
  3. Email us at [email protected] with the link, your resume, WPM, and portfolio.

Thanks!

We look forward to meeting you!